At the shopping center I work at, every morning we have a ritual (common in Japan) where we stand and recite, “No matter what the situation, I will never show anxiety before my customer; in all customer-facing situations I will treat my customers with respect and do everything I can to make them feel comfortable and at ease”. Today, these words were all actually kind of touching. Well, so the day begins! Here we go people, open shop!
* 朝礼
今朝の朝礼で「何があっても決して不安な顔は見せずに売り場に立つ以上はおもてなしをする気持ちを忘れずにお客様を安心させてあげてください」ちょっと感動した。がんばるか。開店です!
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